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Microstrategy Release Types



Platform release

  • Interval: Annually every twelve (12) months in December
  • Who: Entire customer base
  • What: Focus on production level security, stability, and performance defect fixes for all customers.
  • Expectation: Customer has chosen platform path and wants product stability without new enhancements.
  • Support: Three (3) years, patches for approved P1 defects, and regular hotfix cadence addresses critical defects.

Feature Release

  • Interval: Quarterly every three (3) months
  • Who: Customers with specific feature requirements.
  • What: New functionality developed in close collaboration with customers and customer council.
  • Expectation: Customer has chosen feature path, will consume further feature releases.
  • Support: Six (6) months patch support for approved P1 defects and (eighteen) 18 months troubleshooting. Customers upgrade to next feature release for roll-up fixes.
Why has MicroStrategy introduced “Platform” and “Feature” releases?
MicroStrategy moved to a quarterly release cadence when MicroStrategy 10 was released in June 2015. This pro-active change has enabled us to provide innovative improvements, feature enhancements, and quick-fixes in a more rapid and agile fashion to better support you, our valued customer. The shortened release cycle has made it easier to address your needs more quickly. We do understand that it can be challenging for some customers to keep up with this prompt pace and determine when the best time to upgrade to a newer version of MicroStrategy for their enterprise.
What is a "Platform" release?
MicroStrategy considers a “platform” release one that is well-suited for broad-based customer adoption. We anticipate platform releases will be delivered approximately every 18 months and will be supported for a total of 36 months. We will make regular stability patches and hotfixes to a platform release, but no new features or functionality will be added to this specific version.
What is a "Feature" release?
We expect feature releases to be delivered every three months and will be supported for a total of six months**. Feature releases will include new features and functionalities, as well as patches and hotfixes from the most recent platform release. This type of release is designed for specific feature requirements for those customers who want to gain access to the latest features and functionality, and are willing to embrace the added commitment of frequent upgrades. For example, MicroStrategy version 10.4 is a platform release, and customers can expect versions 10.5, 10.6, etc. to be feature releases until our next platform release is delivered.
If I am currently using a “Feature” release, will I really be unsupported within six months if I do not upgrade?
Customers on outdated “Feature” releases will still be able to access support via all of the normal support channels as long as their entitlement is active. MicroStrategy will also continue to provide patches for approved P1 defects such as security issues or crashes during the six-month support window. Lower priority items will be included in future versions and customers will be expected to upgrade to the next version so that lower priority issues are successfully resolved.
Once I begin using a “Feature” release, will I be required to upgrade to the newest “Feature” release in order to obtain fixes?
Yes, that is the main distinction between the “platform” and “feature” releases. As feature releases are released every three months. This version will include all fixes and patches in addition to some new features. Therefore, MicroStrategy will not issue hotfixes for feature releases. Hotfixes will only be issued on platform releases.
Can I use a feature release and platform release in parallel?
Yes! If you would like to test out a feature release you are more than welcome to download and install the latest release. This can help speed the UAT process or enable you to give specific features to a sub-set of users without upgrading your entire environment.

Expected Expiration Dates for Existing Versions

VERSION
SUPPORT STATUS
ORIGINAL RELEASE DATE
EXPECTED EXPIRATION DATE *
2019SupportedDecember 13, 2018December 31, 2021
11.0SupportedSeptember 25, 2018March 31, 2019
10.11xSupportedMarch 30, 2018September 30, 2019
10.10xSupportedDecember 5, 2017June 30, 2019
10.9xSupportedSeptember 27, 2017March 31, 2019
10.8xExpiredJune 29, 2017December 31, 2018
10.7xExpiredMarch 23, 2017September 30, 2017
10.6xExpiredDecember 16, 2016June 30, 2017
10.5xExpiredSeptember 14, 2016March 31, 2017
10.4xSupportedJune 15, 2016December 31, 2020
10.3xSupportedMarch 15, 2016March 31, 2019
10.2xExpiredDecember 18, 2015December 31, 2018
10.1xExpiredAugust 31, 2015August 31, 2018
10.0xExpiredMay 29, 2015May 31, 2018
9.5xExpiredJanuary 22, 2015December 31, 2018
9.4xSupportedSeptember 30, 2013June 30, 2019
9.3xExpiredSeptember 13, 2012April 1, 2016
9.2xExpiredMarch 30, 2011April 1, 2015
9.0xExpiredMarch 20, 2009October 1, 2013
8.1xExpiredMarch 23, 2007September 1, 2011
8.0xExpiredFebruary 1, 2005April 2, 2009
7.5xExpiredNovember 18, 2003November 20, 2006
7.3xExpiredNovember 21, 2002July 15, 2005
7.2xExpiredApril 6, 2002July 15, 2005
7.1xExpiredMarch 31, 2001March 1, 2004
7.0xExpiredSeptember 12, 2000March 1, 2004
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