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Users are prompted for an NT authentication login and password when using Firefox with MicroStrategy web

Users are prompted for an NT authentication login and password when using Firefox with MicroStrategy web




When trying to use Mozilla Firefox as a browser for MicroStrategy Web 9.x., users are prompted with the Authentication dialog for Windows credentials prior to the MicroStrategy Web Login page.

CAUSE:
This is a known issue regarding localhost authentication in Firefox. Internet Explorer is configured to allow NTLM (NT LAN Manager) authentication, which reuses network logins as a login for the site. By default, Firefox is not automatically configured to do so.

ACTION:
  1. In the Firefox Address Bar, type about:config.

    NOTE: The about:config "This might void your warranty!" warning page may appear. Click "I'll be careful, I promise!", to continue to the about:config page.

  2. Search for the preference named network.automatic-ntlm-auth.trusted-uris, and double click on it.
  3. In the prompt that comes up, type localhost.
  4. Enter and restart Firefox.
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of MicroStrategy. MicroStrategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.

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