Skip to main content

Clean uninstall MicroStrategy Analytics Enterprise using the Uninstallation Cleanup Utility

How to  clean uninstall MicroStrategy Analytics Enterprise using the Uninstallation Cleanup Utility

CONSIDERATIONS/GUIDELINES:
  • This Uninstallation Cleanup Utility is designed to remove the obsolete or leftover services, files and registries after uninstalling MicroStrategy products. 
  • The goal of this cleanup utility is to remove the leftover files and registries after uninstallation to make the machine "cleaner" for a second time installation (it can solve some known downgrade installation issues). 
  • The basic assumption for removing files is that the user installed MicroStrategy in a path that contains the string "MicroStrategy". If not, the files and certain registry keys will not be removed.
  • Using the cleanup utility incorrectly can cause system-wide problems that may require re-installation of the Operating System.  This utility should always be tested in a test environment before being run in a production environment.

  Link to download cleanup utility under files - Cleanup.zip:

https://community.microstrategy.com/s/article/KB307710-How-to-uninstall-MicroStrategy-Analytics-Enterprise?language=en_US

How to use this Tool

  1. Uninstall all the MicroStrategy and related products from Control Panel:
    • Any MSTR Hotfixes applied
    • MSTR Secure Enterprise
    • MSTR Health Center (if it's not uninstalled)
    • MSTR Office (if installed)
    • DHTML Editing Component (if installed)
  2. Restart the machine.
  3. Copy cleanup.exe to this machine.
  4. Right click and "Run as Administrator" to execute. This will do the following things:
    1. Back up the entire registry to "reg_backup_<timestamp>.reg" file (this file will get created in the same folder where the executable resides)
    2. Stop and remove MicroStrategy services (if they exist)
      • MicroStrategy Distribution Manager
      • MAEMETLS
      • MicroStrategy Execution Engine
      • MicroStrategy Intelligence Server
      • MicroStrategy Logging Client
      • MicroStrategy Logging Consumer
      • MicroStrategy Logging Server
      • MAPing
      • EMService
      • MicroStrategy SMTP Service
      • MicroStrategy NC PDF Formatter
      • SubscriptionAdministrator
      • SubscriptionServer
      • SubscriptionEngine
      • SubscriptionLogger
      • SubscriptionRMIRegistry
      • MicroStrategy System Monitor
      • TransactorAdministrator
      • TransactorCommunicationServer
      • TransactorTransactionEngine
      • TransactorLogger
      • TransactorLookup
      • MHealthAgent
      • HealthAgent
      • Tomcat8
      • MySQL
      • usherIDM
      • usherGW
      • Apache2.4
      • memcached
    3. Stop MicroStrategy related services
      • RemoteRegistry
      • Spooler
      • W3SVC
    4. Generate a list of registries to be cleaned from the system "applyCleanup.reg" (this file will get created in the same folder where the cleanup executable resides)
    5. Rename the leftover folder C:\Program Files (x86)\MicroStrategy to C:\Program Files (x86)\MicroStrategy_<timestamp>
    6. Rename the leftover folder C:\Program Files (x86)\Common Files\MicroStrategy to C:\Program Files (x86)\Common Files\MicroStrategy_<timestamp>
    7. Prompt "Do you want to import applyCleanup.reg to registry now? (y/n):"
      1. Enter "y", the registry entries in applyCleanup.reg will be removed from system registry
      2. Enter "n", the registry entries won't be removed. Users can always review applyCleanup.reg later and manually apply it by double clicking on it
  5. If the user wants to delete the entire MicroStrategy folders instead of renaming it, the user can run "cleanup.exe -f" in the Windows Command prompt.
  6. After the executable is run, users should restart the machine

Usage in Windows Command Prompt

cleanup.exe [-h] [-f]
optional arguments:
-h, --help
 show this help message and exit
-f remove directories instead of renaming
Disclaimers and Limitation of Liabilities
Disclaimer:The utility application is provided "as is" and without warranty of any kind. MicroStrategy Expressly disclaims all warranties, express, implied or statutory, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, satisfactory quality and non-infringement.
Limitation of Liability: MicroStrategy shall have no liability to licensee for any damages of any kind, including, but not limited to, liability for direct, indirect, special, incidental or consequential, damages (which shall include, but not be limited to, loss of data or information, loss of revenue or anticipated profits or lost business).
MSTR KB Ref: KB000021893
Version
MicroStrategy version family that this article applies to.
2019;11.0;10.11;10.10;10.9;10.8;10.7;10.6;10.5;10.4;10.3;10.2;10.1;10.0;9.5.1;9.4.1;9.3.1
URL Name
KB307710-How-to-uninstall-MicroStrategy-Analytics-Enterprise
Labels:

Comments

Post a Comment

Popular posts from this blog

Case functions Microstrategy

Ca se functions Microstrategy Case functions return specified data in a SQL query based on the evaluation of user-defined conditions. In general, a user specifies a list of conditions and corresponding return values. Case This function evaluates multiple expressions until a condition is determined to be true, then returns a corresponding value. If all conditions are false, a default value is returned.  Case  can be used for categorizing data based on multiple conditions. This is a single-value function. Syntax Case ( Condition1 ,  ReturnValue1 ,  Condition2 , ReturnValue2 ,...,  DefaultValue ) Example Case(([Total Revenue] < 300000), 0, ([Total Revenue] < 600000), 1, 2) sum(Case (Day@DESC in (“Sat”,”Sun”), Sales, 0) {~+} Sum(Case(Category@DESC In("Books","Electronics"),Revenue,0)){~+} CaseV (case vector) CaseV  evaluates a single metric and returns different values according to the results. It can be used to perfo...
3 comments
Read more

Microstrategy Dossiers explained

Microstrategy  Dossiers With the release of MicroStrategy 10.9, we’ve taken a leap forward in our dashboarding capabilities by simplifying the user experience, adding storytelling, and collaboration.MSTR has  evolved dashboards to the point that they are more than dashboards - they are  interactive, collaborative analytic stories . Ultimately, it was time to go beyond dashboards, both in concept and in name, and so  the've  renamed VI dashboards to  ‘ dossiers ’.  Dossiers can be created by using the new Desktop product or Workstation or simply from the Web interface which replaces Visual Insights. All the existing visual Insights dashboards will be converted to Dossiers   With MicroStrategy 10.9, there was an active focus on making it easier to build dashboards for the widest audience of end users. To achieve this, some key new capabilities were added that make it easier to author, read, interact and collaborate on dashboards ...
7 comments
Read more

Microstrategy Caches explained

Microstrategy Caches Improving Response Time: Caching A  cache is a result set that is stored on a system to improve response time in future requests.  With caching, users can retrieve results from Intelligence Server rather than re-executing queries against a database. To delete all object caches for a project 1 In Developer, log into a project. You must log in with a user account that has administrative privileges. 2 From the  Administration  menu, point to  Projects , and then select  Project Configuration . The Project Configuration Editor opens. 3 Expand  Caching , expand  Auxiliary Caches , then select  Objects . To delete all configuration object caches for a server 1 Log in to the project source. 2 From the  Administration  menu in Developer, point to  Server , and then select  Purge Server Object Caches . 4 Click  Purge Now . To purge web cache follow the steps in the link ...
3 comments
Read more

mstrio – Python and R wrappers for the MicroStrategy

mstrio – Python and R wrappers for the MicroStrategy REST APIs Connecting to MicroStrategy  Create a connection to the Intelligence Server using   Connection()   and    connect()  in Python and R, respectively. Required arguments for the   Connection()  function are the URL for the MicroStrategy REST API server, MicroStrategy Intelligence Server username and password, as well as the MicroStrategy project name. By default, the   connect()  function anticipates your MicroStrategy Intelligence Server username and password. LDAP authentication is also supported. Use the optional argument    login_mode=16    in the    connect()  function for LDAP authentication.  Extract data from cubes and reports  To extract data from MicroStrategy cubes and reports, use the   get_cube()  and   get_report()  functions. Use...
8 comments
Read more

MicroStrategy URL API Parameters

MicroStrategy URL Structure The following table summarizes the root URL structure used for every request to MicroStrategy Web. Environment Main Application URL Administration URL J2EE http://webserver/MicroStrategy/servlet/mstrWeb http://webserver/MicroStrategy/servlet/mstrWebAdmin .NET http://webserver/MicroStrategy/asp/Main.aspx http://webserver/MicroStrategy/asp/Admin.aspx Every request sent to MicroStrategy Web calls a central controller. Parameters are appended to  Main.aspx  or  mstrWeb  (in a .NET and J2EE environment, respectively) to indicate to the controller how the request should be internally forwarded and handled. The following examples show a URL for accessing a MicroStrategy folder when the user does not have an existing session. The URL contains not only the parameters needed to connect to MicroStrategy Web, but also the parameters needed to log on and create a session. J2EE environment: <a href="http:...
2 comments
Read more

Microstrategy Dashboard performance improvements steps

Microstrategy  Dashboard performance improvements steps: Many times, causes of poor performance can be simplified to specific components. To troubleshoot performance issues, users must identify these components, then make the appropriate modifications to the environment and/or to the MicroStrategy dashboard to reduce bottlenecks. Dashboard execution stages can be represented below: MicroStrategy Intelligence Server When an end user makes a  Document Execution Request  through any client (a web browser via MicroStrategy Web, the MicroStrategy Desktop/Developer client, the MicroStrategy Mobile app, or the MicroStrategy Office client), the request is sent to the MicroStrategy Intelligence Server, which processes the request and prepares the response. The MicroStrategy Intelligence Server will execute all children datasets on the dashboard by either generating SQL and running this against the data warehouse, or by fetching data from a cache. The Inte...
1 comment
Read more

Derived metric based on attribute values

Derived metric based on attribute values Here is how could create and display data correctly on using below simple steps.  Create a report with Category, Subcategory and Revenue. Create New Metric in a report or VI.  Case((Category@ID = 1), Revenue, 0) Booksand Name it as Revenue for  where 2 is Category ID for "Books"  Report will display result as below.  Result for new metric is blank. Now to fix this create a new Derived metric on Category attribute first with formula as  Max(Category) {~ }  and calling Books Now Edit the "Revenue for Books metric and Replace Category@ID with this new Books metric formula would looks like this  Case((Books = 1), Revenue, 0).  Report result would now display as expected as shown below
2 comments
Read more

Export a Report Services document to Excel with formatting using URL API

Export a Report Services document to Excel with formatting using URL API in MSTR Web In order to export a document in excel format using the URL API, the executionMode must be set to 4.  If excutionMode is not provided in the URL, by default PDF will be used as executionMode.   Below are the list of parameters that the URL must contain in order to execute correctly.   evt= 3069 src= Main.aspx.3069 executionMode= 4 documentID= 7E1644CA424F482DA811569FCE8127FF( Replace the document Id with your document ID)   Sample URL for .NET environment: http://WebServerName/MicroStrategy/asp/Main.aspx?evt=3069&src=Main.aspx. 3069 &executionMode= 4 &documentID= 7E1644CA424F482DA811569FCE8127FF    
1 comment
Read more

Microstrategy Custom number formatting symbols

Custom number formatting symbols If none of the built-in number formats meet your needs, you can create your own custom format in the Number tab of the Format Cells dialog box. Select  Custom  as the Category and create the format using the number format symbols listed in the table below. Each custom format can have up to four optional sections, one each for: Positive numbers Negative numbers Zeros Text Each section is optional. Separate the sections by semicolons, as shown in the example below: #,###;(#,###);0;"Error: Entry must be numeric" For more examples, see  Custom number formatting examples . To jump to a section of the formatting symbol table, click one of the following: Numeric symbols Character/text symbols Date and time symbols Text color symbols Currency symbols Conditional symbols Numeric symbols For details on how numeric symbols apply to the Big Decimal data type, refer to the  Project Design Guide . ...
4 comments
Read more

Custom Subtotal Displays in MicroStrategy

Defining custom subtotal displays in MicroStrategy By default, when users apply subtotals in a report, the name of the subtotal is displayed in the subtotal line items that appear in the report. Users can use custom subtotals to give more control over the characteristics of a subtotal. Custom subtotals allow users to define custom subtotal line items that appear on the reports  U sers can make the subtotal name dynamic by typing special characters in the subtotal name field as listed in the following table. Character Description #A The name of the attribute under which the subtotal appears. #P The name of the attribute to the left of, or above the attribute under which the subtotal appears. #0 All the forms of the parent element. #1 The first form of the parent element reading from left to right or from top to bottom. #2 The second form of the parent element reading from left to right or from top to bottom. #3 The third form of th...
Post a Comment
Read more