When running a prompt dashboard in MicroStrategy Web 9.4.1 and above, the following error message appears when browsing prompt attribute. The issue does not occur in MicroStrategy Desktop.
"Element browsing is not supported for this subtype of attributes. The element net server was unable to load an element collection from the element server due to failure."
CAUSE:
Possible causes are:
- There is no browse forms selected in the attribute creation process, this also happens when one of the browse forms have been deleted by architect and forget to add another browse form.
- The attribute contains multiple browsing form and MicroStrategy Web is unable to load its elements.
WORKAROUND:
Add a browsing form under display tab of the attribute, so that display form is not empty. Remember the best practice is to show only DESC form here as shown below there is no display form selected. Here select a display form:
Or, also Remove unnecessary browsing form from attribute editor>Display>Browse forms.
In this example, remove "Long Desc" and have only "DESC" resolved the issue. Make sure to update schema to apply the change.
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