Microstrategy Release Types
Platform release
- Interval: Annually every twelve (12) months in December
- Who: Entire customer base
- What: Focus on production level security, stability, and performance defect fixes for all customers.
- Expectation: Customer has chosen platform path and wants product stability without new enhancements.
- Support: Three (3) years, patches for approved P1 defects, and regular hotfix cadence addresses critical defects.
Feature Release
- Interval: Quarterly every three (3) months
- Who: Customers with specific feature requirements.
- What: New functionality developed in close collaboration with customers and customer council.
- Expectation: Customer has chosen feature path, will consume further feature releases.
- Support: Six (6) months patch support for approved P1 defects and (eighteen) 18 months troubleshooting. Customers upgrade to next feature release for roll-up fixes.
MicroStrategy moved to a quarterly release cadence when MicroStrategy 10 was released in June 2015. This pro-active change has enabled us to provide innovative improvements, feature enhancements, and quick-fixes in a more rapid and agile fashion to better support you, our valued customer. The shortened release cycle has made it easier to address your needs more quickly. We do understand that it can be challenging for some customers to keep up with this prompt pace and determine when the best time to upgrade to a newer version of MicroStrategy for their enterprise.
MicroStrategy considers a “platform” release one that is well-suited for broad-based customer adoption. We anticipate platform releases will be delivered approximately every 18 months and will be supported for a total of 36 months. We will make regular stability patches and hotfixes to a platform release, but no new features or functionality will be added to this specific version.
We expect feature releases to be delivered every three months and will be supported for a total of six months**. Feature releases will include new features and functionalities, as well as patches and hotfixes from the most recent platform release. This type of release is designed for specific feature requirements for those customers who want to gain access to the latest features and functionality, and are willing to embrace the added commitment of frequent upgrades. For example, MicroStrategy version 10.4 is a platform release, and customers can expect versions 10.5, 10.6, etc. to be feature releases until our next platform release is delivered.
Customers on outdated “Feature” releases will still be able to access support via all of the normal support channels as long as their entitlement is active. MicroStrategy will also continue to provide patches for approved P1 defects such as security issues or crashes during the six-month support window. Lower priority items will be included in future versions and customers will be expected to upgrade to the next version so that lower priority issues are successfully resolved.
Yes, that is the main distinction between the “platform” and “feature” releases. As feature releases are released every three months. This version will include all fixes and patches in addition to some new features. Therefore, MicroStrategy will not issue hotfixes for feature releases. Hotfixes will only be issued on platform releases.
Yes! If you would like to test out a feature release you are more than welcome to download and install the latest release. This can help speed the UAT process or enable you to give specific features to a sub-set of users without upgrading your entire environment.
Expected Expiration Dates for Existing Versions
VERSION
|
SUPPORT STATUS
|
ORIGINAL RELEASE DATE
|
EXPECTED EXPIRATION DATE *
|
---|---|---|---|
2019 | Supported | December 13, 2018 | December 31, 2021 |
11.0 | Supported | September 25, 2018 | March 31, 2019 |
10.11x | Supported | March 30, 2018 | September 30, 2019 |
10.10x | Supported | December 5, 2017 | June 30, 2019 |
10.9x | Supported | September 27, 2017 | March 31, 2019 |
10.8x | Expired | June 29, 2017 | December 31, 2018 |
10.7x | Expired | March 23, 2017 | September 30, 2017 |
10.6x | Expired | December 16, 2016 | June 30, 2017 |
10.5x | Expired | September 14, 2016 | March 31, 2017 |
10.4x | Supported | June 15, 2016 | December 31, 2020 |
10.3x | Supported | March 15, 2016 | March 31, 2019 |
10.2x | Expired | December 18, 2015 | December 31, 2018 |
10.1x | Expired | August 31, 2015 | August 31, 2018 |
10.0x | Expired | May 29, 2015 | May 31, 2018 |
9.5x | Expired | January 22, 2015 | December 31, 2018 |
9.4x | Supported | September 30, 2013 | June 30, 2019 |
9.3x | Expired | September 13, 2012 | April 1, 2016 |
9.2x | Expired | March 30, 2011 | April 1, 2015 |
9.0x | Expired | March 20, 2009 | October 1, 2013 |
8.1x | Expired | March 23, 2007 | September 1, 2011 |
8.0x | Expired | February 1, 2005 | April 2, 2009 |
7.5x | Expired | November 18, 2003 | November 20, 2006 |
7.3x | Expired | November 21, 2002 | July 15, 2005 |
7.2x | Expired | April 6, 2002 | July 15, 2005 |
7.1x | Expired | March 31, 2001 | March 1, 2004 |
7.0x | Expired | September 12, 2000 | March 1, 2004 |
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